FAQ

Wood is a living and unique material, and every piece tells its own story. Since every tree is unique, the grain, color, and texture of the wood we use also varies. Small knots, fine cracks, or color differences are not defects, but rather highlight the natural beauty and uniqueness of your product.

These individual characteristics are precisely what make each of our pieces a true one-of-a-kind. Therefore, your product may not look exactly like the photos, and that is intentional! Wood continues to develop over time, influenced by light, temperature, and humidity. This process contributes to your product becoming even more distinctive over the years.

For us, appreciating the natural diversity of wood is paramount, every detail makes your product special.

Every product is handcrafted in our workshop in Munster, Germany. Certain electronic components, such as chips and control units, are sourced from selected international partners. After careful inspection, these are integrated into our designs to ensure they meet our high standards. We combine traditional craftsmanship with modern design and innovative technologies to create unique pieces that are both functional and artistic.

Yes, many of our products can be personalized or even individually customized. Whether it's a personalized message on our serving boards or a custom motif for one of our Prismis wall art pieces, we offer numerous options to design your product exactly to your wishes. Our series such as Lignulux or Kantea can also be individually customized, so your piece is not only functional but also personal. Feel free to contact us to learn more about personalization options!